1. We do same day delivery for Metro Manila provided that we receive the order BEFORE 10AM. Orders received after 10AM will be shipped the next day.

2. We can’t do same-day delivery for provincial deliveries.

3. We only ship items from 10AM to 5PM. We don’t deliver items earlier or later than that.

4. We cannot give you the exact time of delivery. If you want an order to be delivered at a specific time, please order at least 5 days in advance.

5. We charge $6 shipping regardless of location.

6. Items may vary especially if a certain item is unavailable. This may be because a certain flower or fruit is out of season, a chocolate is unavailable, or a certain design or color is not available. Nevertheless, we’ll inform you if a change is done. We always strive to maintain the overall look, value, and quality of the product.

7. Please provide the complete address. Incorrect addresses might cause delay in delivery. Make sure to include the House#, street name, Barangay name, and contact number of the recipient. Item will not be shipped if the address is not complete.

8. You may contact the following for updates:

Call : +63-02-4133333

Text: +63-908-8848712

E-mail : cs@regalomanila.com

Facebook Page: https://www.facebook.com/regalomanilamain

9. Some Electronics items require extra Shipping Charge for provincial delivery because they are heavier.

10. Electronics need at least 7 days lead time. You must order at least 7 days before your desired delivery date.